At our online store, we take pride in offering the best quality products and deals to our valued customers worldwide. As part of our commitment to excellence, we ship our products from our global warehouse to ensure you receive the best service possible. However, please be aware that due to the nature of global shipping and the current global situation, there are some important points to consider:

1. Extended Delivery Time: As we strive to provide you with the best deals, our delivery times may be longer than some other stores. We want to ensure that your order reaches you in perfect condition, and sometimes this requires additional processing and handling time.

2. Customs and Anti-Epidemic Checks: Once your package leaves our warehouse, it may go through customs and anti-epidemic checks in certain regions. This is a necessary process to ensure the safety and compliance of shipments. During this time, you may not be able to track your package using the shipping number. We appreciate your patience during this phase.

3. COVID-19 Impact: The ongoing COVID-19 pandemic has caused disruptions in global logistics and transportation. As a result, shipping times may be affected, and it may take longer than usual for your order to reach its destination. We understand this can be inconvenient, and we appreciate your understanding and patience as we navigate these challenges.

4. Prepared Gifts for Our Valued Customers: To express our gratitude for choosing our store, we have prepared special gifts for every customer. These gifts are a token of our appreciation and a gesture of goodwill. We hope they bring a smile to your face when they arrive with your order.

5. Separate Delivery of Gifts and Purchased Items: In some cases, our gifts and the items you have purchased may be delivered separately. This is to ensure that you receive your products as quickly as possible. Rest assured that all items, including the gifts, are on their way to you.

Your Understanding Matters: We want to thank you for your understanding and patience throughout this process. Our team is working diligently to provide you with the best quality products and service. Should you have any questions or concerns about your order, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with us is enjoyable and satisfying. Once again, thank you for choosing our online store. Your support means the world to us, and we are committed to delivering the best Japan-style cosplay products to your doorstep